CenturyLink, now known as Lumen Technologies, has historically faced challenges with internet outages, stemming from a variety of factors including aging infrastructure, severe weather events, and occasional cyberattacks. These outages can impact both residential and business customers, often causing significant disruption. While the company invests in upgrades and preventative measures, service interruptions, particularly in rural or less densely populated areas, remain a recurring concern. Checking the CenturyLink/Lumen outage map or contacting customer support are common ways for customers to stay informed during such events.
